Flow · Airlines

You're checked in

A complete Airlines conversation, check-in, gates, disruptions.

A complete two-way WhatsApp conversation

This flow shows the full thread a airlines customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Airlines

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9:41

Skyline Air

online

Today

Hi {{first_name}} 👋 it's Skyline Air. Here's a quick update for you.9:41

Your trip

You're checked in

Have a great flight, {{first_name}}! Gate B12, boarding {{time}}. Add your pass to wallet or upgrade your seat.

9:41

Add passHelp

Add pass9:41

Boarding pass saved ✈️ Want a little more comfort up front?9:41

Upgrade

Extra legroom · $39

Exit row 14C. 5 extra inches, priority boarding.

9:41

Add seat9:41

Done ✈️ Seat 14C with priority boarding, {{first_name}}. Updated pass is in your wallet.9:41

Message