Flow · Coffee Shops & Cafes

Your usual, ready in 5

A complete Coffee Shops & Cafes conversation, mobile order, loyalty, drops.

A complete two-way WhatsApp conversation

This flow shows the full thread a coffee shops & cafes customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Coffee Shops & Cafes

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9:41

Daybreak Coffee

online

Today

Hi {{first_name}} 👋 it's Daybreak Coffee. Here's a quick update for you.9:41

Order ahead

Your usual, ready in 5

Morning, {{first_name}}! Tap to reorder your oat latte and skip the line. It'll be ready when you arrive.

9:41

ReorderSurprise me

Reorder9:41

Your oat latte is queued ☕ Add something fresh from this morning's bake?9:41

Just baked

Almond croissant

Warm, flaky, still going. $4.25

9:41

Popular

Banana bread

Toasted with butter. $3.75

9:41

New

Maple oat cookie

Chewy, lightly sweet. $2.95

9:41

Add the almond croissant9:41

Yes ☕ Oat latte and a warm almond croissant, ready in 5. See you, {{first_name}}.9:41

Message