Flow · Food Delivery

Your order is on the way

A complete Food Delivery conversation, order status, tracking, offers.

A complete two-way WhatsApp conversation

This flow shows the full thread a food delivery customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Food Delivery

All flows

9:41

Swift Eats

online

Today

Hi {{first_name}} 👋 it's Swift Eats. Here's a quick update for you.9:41

Out for delivery

Your order is on the way

{{first_name}}, your order is 8 minutes away 🛵 Track it live or add a tip for your courier.

9:41

TrackContact courier

Track9:41

8 minutes out 🛵 Here's your courier, live:9:41

On the way

Maya, arriving 7:24 PM

2 stops away. Hand it over, or leave at the door?

9:41

Leave at door9:41

Got it ✅ Maya will leave it at your door, {{first_name}}. Enjoy, it's still hot 🔥9:41

Message