Flow · Home Health & Hospice

Your nurse is on the way

A complete Home Health & Hospice conversation, visit windows, care plans, support.

A complete two-way WhatsApp conversation

This flow shows the full thread a home health & hospice customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Home Health & Hospice

All flows

9:41

Comfort Home Health

online

Today

Hi {{first_name}} 👋 Comfort Home Health has a quick note, take a look:9:41

Your visit

Your nurse is on the way

Hi {{first_name}}, your nurse arrives {{window}} today. Tap to confirm or share access details.

9:41

ConfirmAdd gate code

Confirm9:41

Confirmed ✅ Your nurse Dana will see today's care plan. Help her get in?9:41

Today's visit

Access and notes

Add a gate code, door, or anything Dana should know.

9:41

Side door, code 11409:41

Got it ✅ Dana has your access details. She'll text when she's on the way, {{first_name}}.9:41

Message