Flow · Local & Home Services

Technician on the way

Local & Home Services: a quick technician on the way flow.

A complete two-way WhatsApp conversation

This flow shows the full thread a local & home services customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Local & Home Services

All flows

9:41

Summit Home Services

online

Today

Hi {{first_name}} 👋 a quick one about your technician on the way.9:41

Your booking

Technician on the way

Tap below and Summit Home Services will take care of your technician on the way in seconds.

9:41

Confirm timeReschedule

Confirm time9:41

Confirmed ✅ Marcus is your tech. Anything he should know before he arrives?9:41

Your booking

Help Marcus find you

Add a gate code, parking note, or which door to use.

9:41

Gate code 48279:41

Got it ✅ Marcus has your gate code. You'll get a live 'on my way' alert, {{first_name}}.9:41

Message