Flow · HVAC & Heating/Cooling

Your tech is on the way

A complete HVAC & Heating/Cooling conversation, quotes, tune-ups, alerts.

A complete two-way WhatsApp conversation

This flow shows the full thread a hvac & heating/cooling customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for HVAC & Heating/Cooling

All flows

9:41

Summit Climate

online

Today

Hey {{first_name}}! Summit Climate here with something just for you.9:41

Your booking

Your tech is on the way

Hi {{first_name}}, your technician arrives {{window}} for your AC tune-up. Tap to confirm or add a filter.

9:41

ConfirmAdd filter

Add filter9:41

Smart add 👍 Which filter should the tech bring?9:41

Standard

MERV 8 · $18

Catches dust and lint. Swap every 90 days.

9:41

Popular

MERV 11 · $28

Allergens and pet dander. Best for most homes.

9:41

Max

MERV 13 · $39

Fine particles and smoke. Allergy-grade.

9:41

Add the MERV 119:41

Done ✅ The tech will bring a MERV 11 and swap it during the tune-up, {{first_name}}.9:41

Message