Flow · Pharmacies

Your refill is ready

A complete Pharmacies conversation, refills, pickup, adherence.

A complete two-way WhatsApp conversation

This flow shows the full thread a pharmacies customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Pharmacies

All flows

9:41

Wellspring Pharmacy

online

Today

Hi {{first_name}} 👋 Wellspring Pharmacy has a quick note, take a look:9:41

Refill ready

Your refill is ready

Hi {{first_name}}, your prescription is ready for pickup. Tap to confirm or switch to delivery.

9:41

ConfirmQuestions?

Confirm9:41

Confirmed for pickup ✅ You've got 2 other refills due. Bundle them?9:41

Ready to bundle

3 prescriptions, 1 trip

Pick up all three together and save a visit.

9:41

Bundle all 39:41

Done ✅ All three will be waiting at the counter, {{first_name}}.9:41

Message