Flow · Public Transit & Mobility

Your bus is 4 min away

A complete Public Transit & Mobility conversation, schedules, alerts, passes.

A complete two-way WhatsApp conversation

This flow shows the full thread a public transit & mobility customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Public Transit & Mobility

All flows

9:41

Metro Transit

online

Today

Hi {{first_name}} 👋 it's Metro Transit. Here's a quick update for you.9:41

Service alert

Your bus is 4 min away

Hi {{first_name}}, the 12 to Downtown arrives in 4 minutes 🚌 Tap to buy a day pass or plan your trip.

9:41

TrackAlerts

Track9:41

The 12 to Downtown is 4 minutes out 🚌 Traveling more today?9:41

Save vs. single

Day pass · $5

Unlimited rides until midnight. Loads straight to your phone.

9:41

Buy day pass9:41

✅ Day pass loaded, {{first_name}}! Hop on the 12, unlimited rides until midnight.9:41

Message